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Due to our medical staff’s attentiveness to our patients during working hours, we do not encourage telephone consultations during these office hours. If you wish to speak to the doctors during office hours, non-urgent calls are answered as time permits between appointments. Enquiries regarding blood test results or follow ups within a week of previous consultations, will be answered as soon as possible. Kindly note, doctors can sometimes only return calls late in the afternoon.
Outside office hours, one of our paediatricians will be available for telephonic consultations for our registered patients. This is a service we provide to assess the severity of your child’s illness thereby giving you appropriate medical advice regarding concerns you are having over your sick child.